Lumi Holdings Limited

About Lumi

Lumi is a global B2B brand, and the leading digital platform facilitating in-room, hybrid and virtual AGMs for the world’s largest corporations and membership organisations. It is the only platform that digitises the entire lifecycle of an AGM in a single solution, that enables sophisticated meeting facilitation before, during and after the live meeting.

Based on proprietary, patented technology, Lumi provides software, hardware and services that assist Issuers, registrars or event organisers to securely register delegates, provide live, secure polling, Q&A management services and relevant reporting.

 

The Company:

As a Lumi UK employee you’ll be part of a global team of around 80 people that still feels like a small company. We work closely across continents, sharing our experiences, our successes, our skills and our resources. Lumi is made up of people who are passionate about its products, believe in providing superb customer experience and who are always looking for new ideas and new solutions. Development of individuals within the business is a key focus.

Lumi have offices in Australia, Belgium, Canada, France, Hong Kong, Middle East, Netherlands, Singapore, South Africa, United Kingdom and United States.

The role:

The MTS is responsible for the smooth running and delivery of our client’s AGMs and member meetings in all stages of the process. These AGMs can take place onsite and may require you to travel or will be run virtually from the office in Liphook.

This is an exciting opportunity to work with a growing company in a sector of the legal meetings industry which continues to be innovative, and brings technology to the forefront. It is also an opportunity to work alongside many major companies, membership associations and sporting federations. This position is incredibly varied and will suit someone working well within a team as well as being self-motivated to deliver successful meetings.

Areas of responsibility:

Delivering meetings whether it may be onsite or remotely

Supporting clients in the lead up to their meeting

Attending pre-meeting run throughs with clients

Producing broadcasts / facilitating voting and Q&A in our software

Implementation of solutions onsite, in live environments

Ensure that our products and services are delivered to the highest possible standards

Comfortable travelling around the UK as well as internationally

Daily activities:

A typical day for you at Lumi can be unpredictable and varied. You could be involved in the production of your next meeting (or supporting one of your colleagues), onsite or remotely running a meeting.

Travelling to other countries and around the UK feature heavily in this role.

 

Training:

Comprehensive training will be provided on Lumi software, hardware, client relationship management and project management.

 

The Applicant:

Successful candidates for this position will be: 

• Capable of managing several projects simultaneously
• Have good general knowledge of IT
• Be proficient in the use of MS office
• Proactive, flexible, enthusiastic, and mature in their approach to work
• Highly motivated with a positive can-do attitude
• Be confident and comfortable in client-facing situations
• Have strong communication skills within the team and high-profile clients
• Cope well with pressure and be able to work to tight deadlines
• Work well by themselves and in team environments
• Excellent attention to detail
• Passionate and knowledgeable about technology and working with it, and open to learning new software/programs
• Enjoy travelling, within the UK and abroad, and have a flexible approach to working hours
• Be capable of lifting 23kgs of equipment
• Hold a full driving UK license
• Be eligible to live and work in the UK
• In addition, a client facing background would be advantageous

 

Lumi UK are looking for an applicant who will be committed to working in a close-knit team, who will not only look to support their own projects, but those of others as well. They must take an approach to supporting Lumi’s overall goal of providing a reliable, secure, and professional service to their clients. We often become an extension of our clients’ team as well, an approach that is always appreciated and valued.

 

Hours of work: 9-5.30pm, Monday to Friday is schedule dependent. However, some meetings will take place outside these hours and over the weekend, and you will be required to work these.

 

Successful candidates will be contacted and asked to take part in an initial video call to see if we’d like to invite them back for a formal interview.

To apply, please send your CV and cover letter.